CV / Resume
View PDFI'm a Product Designer who's passionate about creating exceptional user experiences and driving societal progress. Using principles of usable, meaningful, and inclusive design I solve problems for a wider range of people — which lead to better business outcomes.
EXPERIENCE
Culture Amp
Senior Product Designer
Nov 2022 - Now / Melbourne, Australia
- Design Lead for Culture Amp’s first AI product release (AI Comment Summaries) — improved HR customer time to insight for communicating survey insights to execs
- Design Lead for platform-wide AI design guidelines and patterns — enabling scalable AI product development and providing expert AI design advice for the product group
- Accessibility working group Design Lead — improving accessibility standards across the product
Unmind
Senior Product Designer
Jan 2021 - Dec 2021 / London, UK
- Design lead for Unmind’s Adoption squad (web, iOS, and Android) — redesign of user account creation flow increased sign-ups by 5%
- Design lead on accessibility working group — improving accessibility and processes across the product
- Design lead on internationalisation of product for localisation
- Member of Unmind's Diversity, equity, and inclusion working group
Babylon Health
Senior Product Designer
Jun 2019 - May 2020 / London, UK
- Design lead for Babylon Health’s NHS “GP at Hand” enrolment service (for Web, iOS, and Android)
- Design improvements to maximise registration automation for the NHS “GP at Hand” service
- Contributing to and improving Babylon's design system
Onfido
Senior Product Designer
Oct 2016 - Dec 2018 / London, UK
- Design lead on Onfido's Identity Verification Web SDK
- Designed web-based face liveness detection — an industry first
- Redesigned the Employee Applicant form — which was instrumental in signing new clients such as Google and Tesco
- Design lead on Onfido’s design system
- Drove the initiative to make Onfido’s products accessible to more people and meet AA compliance
Reed.co.uk
UX/UI Designer
Aug 2014 - Jun 2016 / London, UK
- Collaborated with product owners, developers, and stakeholders to improve the user experience by providing insights into recruiter and job seeker behaviours
- Conducted user interviews, usability sessions, analysis sessions, and workshops which lead to new and improved personas, user scenarios, and product storyboards
- Established motion and interaction design guidelines
Freelance
Freelance Designer
Jun 2005 - Apr 2013 / Brisbane, Australia / London, UK
- Managing design projects
- Building client relationships
- Delivering print and digital designs to meet user and business needs
EDUCATION
Interaction Design Foundation
Accessibility: Design for all
2020 / Online / Passed with Distinction
Emotional design
2018 / Online / Passed with Distinction
General Assembly
User Experience Design Immersive
2014 / London, UK
SKILLS
- UX and UI design
- Product strategy/planning
- Usability testing
- Research
- Prototyping
- Workshops
- Mentoring